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Yes, it is the role of the Tenancy relations officer to assist both private tenants and landlords with any tenancy related matter.

No, Tenant Finder will not provide any rent guarantee. We aim to keep our service free of charge and if we were to provide such a guarantee, we would have to charge landlords for using our service.

We will not be providing a management service, however, any landlord that uses Tenant Finder will be entitled to free landlord advice, provided by the Bridge (38 Leicester Road, Loughborough,01509 260500). You can also access advice from our Community Safety Team (01509 263151) who can offer advice and assistance on Anti-Social Bahaviour.
Our full range of advice services have been put in place to help you manage the tenancy yourself.

Yes, providing the furniture is in good order and conforms to the current regulations see web link for further details.

Click on the question above and complete our simple pre-evaluation form to establish whether or not you will need to make a full licence application.

The Furniture and Furnishings (Fire Safety) Regulations 1988 (as amended) were progressively introduced from November 1988 and all domestic furniture made since March 1990 should be fit for use in let accomodation. The best way to assess compliance is to look for the permanent manufacturer's label (which you should leave on the furniture to demonstrate compliance), which states that the item complies with the Regulations - usually found together with the warning: 'Carelessness Causes Fire'.

The Health and Safety Executive (HSE) strongly recommends the use of CO alarms as one useful precaution to give tenants advance warning of CO in the property. Importantly alarms should not be regarded as a replacement for regular maintenance and safety checks by a CORGI-registered installer. CO alarms cost between £20-£30 and can be purchased in most hardware shops. Before purchasing a CO alarm, always ensure it complies with British Standard EN 50291 and carries a British or European approval mark, such as a Kitemark. CO alarms should be installed and maintained in line with the manufacturer’s instructions

Any property that comes to the Local Authority’s attention, through a complaint from a tenant for example, can be assessed. Authorities do not have to inspect every property in their area but will inspect if they have reason to do so. Authorities also have a strategic duty to keep the housing stock in their area under review.

The risk assessment looks at the likelihood of an incident arising from the condition of the property and the likely harmful outcome. For example, how likely is a fire to break out? - and what will happen if it does?

Where there are hazards, the assessment could show the presence of serious (category 1) hazards or less serious (category 2) hazards.

The Local Authority then has a duty to take the most appropriate action in relation to the hazard. Local authorities are advised to try to deal with problems informally at first, wherever possible. However, appropriate action could be to serve a notice for the landlord to carry out improvements to the property, for example to install central heating or insulation, fix a rail to steep stairs, or mend a leaking roof.

For further information, please click on the question above.